Shipping Policy
Delivery
We offer FREE delivery for all orders.
We currently ship in the United States, Canada, Australia, France, the UK, and Germany. For shipping outside of these countries, please reach out to our support on the contact page.
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. You will receive a notification when your order has shipped.
Standard shipping time for the countries covered by our delivery partners is presented below. You can find them when choosing a delivery method before confirming your order:
- United-States: 7-21 days
- Canada: 7-30 days
- Australia: 20-30 days
- France: 20-30 days
- UK: 20-30 days
- Germany: 20-30 days
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.
Refunds, returns, and exchanges
We accept returns up to 30 days after purchase if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
You can read more about our Refund Policy here.
Contact Us
If you have any further questions, please don't hesitate to contact us.
RusMix Health and Beauty
RusMix Healing & Beauty, we believe transformation begins from the inside out. Our brand was created to help people heal, grow, and step confidently into the lives they were meant to live—mind, body, and spirit. Whether it’s through our empowering apparel, beauty and self-care products, self-growth tools, coaching services, or wellness products, everything we create is designed to inspire strength, self-worth, and everyday confidence.
Founded by Christy RusMix, a life and love coach, speaker, author, and survivor. RusMix is more than a brand—it’s a movement. Christy’s journey of breaking cycles, rebuilding self-worth, and reclaiming personal power is the heartbeat of everything we offer. Her mission is simple: to help people heal their past, rise in their purpose, and accept the healthy love and success they truly deserve.