Shipping Policy
Delivery
We offer FREE delivery for all US orders above $75.
We currently ship in the United States, Canada, Australia, France, the UK, and Germany. For shipping outside of these countries, please reach out to our support on the contact page.
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. You will receive a notification when your order has shipped.
Standard shipping time for the countries covered by our delivery partners is presented below. You can find them when choosing a delivery method before confirming your order:
- United-States: 7-21 days
- Canada: 7-30 days
- Australia: 20-30 days
- France: 20-30 days
- UK: 20-30 days
- Germany: 20-30 days
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.
Refunds, returns, and exchanges
We accept returns up to 30 days after purchase if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
You can read more about our Refund Policy here.
Contact Us
If you have any further questions, please don't hesitate to contact us.
Founded by Christy RusMix — where intentional self-care meets elevated living
RusMixHB was created with one core belief:self-care is a standard, not a luxury.
We are a health and beauty brand offering thoughtfully curated products designed to support confidence, balance, and everyday wellness. Each item is selected with intention — to feel elevated, effective, and effortless in real life.
Beauty With Purpose.
RusMixHB is part of the RusMix ecosystem, a brand family rooted in empowerment, healing, and personal growth. While this space focuses on premium health and beauty essentials, our deeper mission is woven into everything we do: encouraging self-worth, intentional living, and confidence from the inside out.-
OUR PROMISE
- Elevated self-care without being overwhelmed
- Quality products you can trust
- A refined, inclusive approach to beauty and wellness
When you choose RusMixHB, you’re choosing intentional self-care — designed to support you, daily.