Refund Policy

Happiness Guarantee

If for any reason you're not happy with your purchase, please tell us immediately. We offer a full money-back guarantee for all online purchases.

It's ok if you changed your mind. These things happen.
If the product is faulty, we will refund your money or send you a new item - your choice.
If you purchased the wrong size or we sent the wrong item, we'll swap it over no questions asked.
If for any other reason you are not satisfied. We will aim to resolve the issue as soon as possible.

Refunds & Exchanges

To start the process, please send us an email with the following information:

  • Your name
  • Order number
  • The issue (faulty product, wrong size)
  • What you'd like (exchange or refund)
You have 30 days from the date of purchase to issue the return request form. After 30 days from the date of your initial purchase, you will not be eligible to exchange or refund your item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Your money will be refunded by the same method you paid for it. This may take between 5 and 14 business days, depending on your payment method.

NOTE: Unfortunately, we cannot accept returns on sale items or gift cards.

Contact Us

If you have any questions, please don't hesitate to contact us.

Founded by Christy RusMix — where intentional self-care meets elevated living

RusMixHB was created with one core belief:self-care is a standard, not a luxury.

We are a health and beauty brand offering thoughtfully curated products designed to support confidence, balance, and everyday wellness. Each item is selected with intention — to feel elevated, effective, and effortless in real life.

Beauty With Purpose.

RusMixHB is part of the RusMix ecosystem, a brand family rooted in empowerment, healing, and personal growth. While this space focuses on premium health and beauty essentials, our deeper mission is woven into everything we do: encouraging self-worth, intentional living, and confidence from the inside out.-

OUR PROMISE

  • Elevated self-care without being overwhelmed
  • Quality products you can trust
  • A refined, inclusive approach to beauty and wellness

When you choose RusMixHB, you’re choosing intentional self-care — designed to support you, daily.