Shipping policy

Shipping Policy

RusMix Health & Beauty (RusMixHB.com)

At RusMix Health & Beauty, we are committed to delivering quality self-care and beauty products directly to your door. Because many of our items ship from trusted fulfillment partners, shipping times may vary.

Please review the details below before placing your order.

Order Processing Time

• Orders are processed within 2–5 business days (excluding weekends and holidays).
• During high-volume periods, processing may take slightly longer.
• Once your order has shipped, you will receive a tracking number via email.

Estimated Shipping Times

Because we work with trusted suppliers and fulfillment centers, delivery times may vary depending on the product and your location.

United States:
• Estimated delivery: 7–14 business days
(Some items may arrive sooner.)

International Orders:
• Estimated delivery: 10–21 business days
(Customs processing may cause additional delays.)

Please note: These are estimated timeframes, not guaranteed delivery dates.

Some items may ship separately if they come from different fulfillment centers. This means:

• You may receive multiple tracking numbers
• Products may arrive on different days

This is normal and ensures faster delivery from the closest warehouse.

Shipping Delays

Occasionally, delays may occur due to:

• Weather conditions
• Carrier issues
• Customs clearance
• High demand periods

RusMix Health & Beauty is not responsible for carrier delays once a package has shipped, but we will always help you track and resolve concerns.

Incorrect Address Policy

Please double-check your shipping address before completing your purchase.

If an incorrect address is provided:

• We are not responsible for lost packages
• Reshipping fees may apply

If you notice an error, contact us immediately at:
📧 info@rusmixhb.com

Lost or Damaged Packages

If your item arrives damaged or does not arrive within the estimated timeframe:

• Contact us within 7 days of delivery (or expected delivery)
• Include your order number and photos if applicable

We will work with you to resolve the issue quickly.

Order Tracking

Once your order ships, you will receive a tracking email.
Please allow 24–72 hours for tracking information to update.

Questions?

We’re here to help.
Email us at: info@rusmixhb.com
Website: www.RusMixHB.com

“Thank you for choosing RusMix Health & Beauty — where self-care meets confidence.”